Communicate in a way that builds relationships and gets things done.

Successful professionals  are expert communicators. Whether they are networking, collaborating with colleagues, or even working through conflict, these professionals are masters at building rapport, making meaningful connections, and getting things done.

We tailor all courses to meet your organization’s needs.

See our special offerings for international professionals here.

Communication Skills for Business

Successful business relationships are ultimately built on conversations, whether on the phone, over video-conferencing, or in-person. Participants learn to:

  • Define and apply emotional intelligence
  • Build empathy and rapport across differences
  • Build trust through an active listening process
  • Create greater understanding through strategic questioning

This course can include the TriMetrix DNA assessment, which helps to identify differences in work style, motivations and competencies. The course can also be tailored to include techniques in persuasion, motivation, negotiation, and/or conflict management.

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Communication Skills for Business: Gamified

This improv-based workshop “gamifies” the conversation skills curriculum. Participants play group games that help them:

  • Relax and focus on their natural communication skills
  • Build emotional intelligence
  • Use active listening
  • Shift their tone and approach as needed

The course can be tailored to include techniques in persuasion, motivation, negotiation, and/or conflict management.

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Communication Skills for STEM

High-level conversation and communication skills are necessary in all industries. In STEM and other technical fields, however, there are added challenges. In this course, participants learn to:

  • Define and apply emotional intelligence
  • Build empathy and rapport across differences
  • Build trust through an active listening process
  • Create greater understanding through strategic questioning

The course then addresses the challenges of translating technical information to a non-technical audience. Finally, the course can be tailored to include the TriMetrix DNA assessment, and techniques in persuasion, motivation, negotiation, and/or conflict management.

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Communication Skills for STEM: Gamified

This improv-based workshop “gamifies” the STEM conversation skills curriculum. Participants play group games that:

  • Relax and focus on their natural communication skills
  • Build emotional intelligence
  • Use active listening
  • Shift their tone and approach as needed

The course then addresses the challenges of translating technical information to a non-technical audience. Finally, the course can include techniques in persuasion, motivation, negotiation, and/or conflict management.

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Communication Skills for International Business Professionals

Internationals in the American workplace sometimes face communication and/or cultural obstacles. We offer courses to help internationals communicate clearly and avoid cultural misunderstandings. Clients can study:

  • American Accent Training
  • Executive Presence
  • Presentation Skills

For details on these courses, click here.

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Building Connections Across Differences

Differences of all kinds can lead to misunderstandings and dysfunctions on teams. In this course, participants explore differences via the TriMetrix DNA assessment. They learn about:

  • The DISC model of work styles
  • Their own preferred work styles
  • The value of each style
  • The Driving Forces model of motivation
  • Their own inner drivers, or motivations
  • The value of other drivers
  • How to work with people whose work styles and/or drivers are different from their own

By learning more about work styles and motivations, participants come to appreciate the differences that make their teams strong. Teams can then operate more harmoniously and effectively.

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